Return & Refund Policy

Your satisfaction is important to us.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.

Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned:

• Opened or used toys
• Personalized products
• Gift cards
• Clearance or final sale items

Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the product and packaging.

Return Shipping

If the return is due to our error, we will cover the return shipping cost. Otherwise, customers are responsible for return shipping expenses unless prohibited by law.